1. The Runup vendor alerts

Texts from The Runup to vendors and their teammates: approvals, new inquiries, booking and payment updates, alerts, and replies to the commands a vendor texts us. Texts come from The Runup's US number shown in the vendor's app.

How vendors opt in

During setup in the web app, the vendor enters a mobile number. Below it is a box that is never checked for them and is not tied to accepting our Terms. Setup works without it: the same alerts can come by email or in the app. This is the step, with its exact wording:

The opt-in step as it appears in the vendor's setup. The box starts unchecked.

After opting in, the vendor gets one confirmation text: "The Runup: you're set up for alerts. Msg frequency varies. Msg and data rates may apply. Reply HELP for help, STOP to stop."

2. Vendor conversations

Texts from a vendor's Runup business number, sent by that vendor's AI assistant, to people who texted or called that number first, or who agreed to texts when they gave their number on the vendor's booking page or form. They cover only that person's own inquiry or booking. The first reply always says it is the vendor's AI assistant.

How consumers opt in

• By texting first. A consumer texts the vendor's number, and the assistant answers that conversation.
• On a booking page or form. A box that is never checked for them reads: "Text me about this inquiry or booking from [vendor] at this number. Message frequency varies. Message and data rates may apply. Reply STOP to stop, HELP for help."

Each vendor's program is registered under the vendor's own business name, and each vendor has its own privacy and text message page.

For both programs

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP (or QUIT, END, CANCEL or UNSUBSCRIBE) to stop. We confirm by text and send nothing more. Reply START to resume.
• Reply HELP for help, or write to info@therunup.ai.
• Carriers are not liable for delayed or undelivered messages.
• Agreeing to texts is not a condition of any purchase.
• We do not share mobile phone numbers or text message consent with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent are not shared with any third parties.

The full terms are in Part 5 of our Terms, and how we handle phone numbers is in our Privacy Policy.